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Security and Privacy at Bound

Governance

Bound's Security and Privacy team establishes policies and controls, monitors compliance with those controls, and proves our security and compliance to third-party auditors.

At Bound, we believe...

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Access should be restricted to individuals with a legitimate business necessity, following the principle of least privilege to minimize risk.

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Security controls should be layered strategically, adhering to the defense-in-depth approach to ensure multiple levels of protection.

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Security measures must be uniformly enforced across the entire organization to maintain consistency and reduce vulnerabilities.

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The deployment of security controls should be an iterative process, continuously evolving to enhance effectiveness, auditability, and operational efficiency while minimizing friction.

Security and Compliance

System Organization Controls (SOC) reports

 

Bound maintains a SOC 2 Type I attestation. Our SOC 2 Type I report is available on our Trust Center. Bound also maintains PCI compliance through the PCI-SAQ process.

 

AICPA official logoCL SOC 2 Type 1

 

PCI Compliance

Bound is PCI compliant through the PCI-SAQ A process.

The PCI-SAQ A process is the payment card industry standard for merchants who outsource all cardholder data functions to PCI DSS compliant third parties.

All Bound cardholder data functions are processed through Stripe, our processing partner. A PCI-certified auditor evaluated Stripe and certified it to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. This audit includes both Stripe's Card Data Vault (CDV) and the secure software development of their integration code.

Data Protection

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Data at Rest

All datastores with customer data, in addition to S3 buckets, are encrypted at rest. This means the data is encrypted even before it hits the database so that neither physical access, nor logical access to the database, is enough to read the most sensitive information.

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Data in Transit

Bound uses TLS 1.2 or higher everywhere data is transmitted over potentially insecure networks. We also use features such as HSTS (HTTP Strict Transport Security) to maximize the security of our data in transit. Server TLS keys and certificates are managed by AWS and deployed via Application Load Balancers.

Secret Management

Encryption keys are managed via AWS Key Management System (KMS). KMS stores key material in Hardware Security Modules (HSMs), which prevents direct access by any individuals, including employees of Amazon and Bound. The keys stored in HSMs are used for encryption and decryption via Amazon’s KMS APIs.

Security Education

Bound provides comprehensive security training to all employees upon onboarding and annually through educational modules within the our compliance software platform. Additionally, Bound’s security team shares threat briefings with employees to inform them of important security and safety-related updates that require special attention or action. 

Identity and Access Management

Bound uses IdentityServer to secure our identity and access management. We enforce the use of phishing-resistant authentication factors. Bound employees are granted access to applications based on their role, and automatically deprovisioned upon termination of their employment. Further access must be approved according to the policies set for each application.

Vendor Security

Bound uses a risk-based approach to vendor security. Factors which influence the inherent risk rating of a vendor include:

1. Access to customer and corporate data
2. Integration with production environments
3. Potential damage to the Bound brand

Once the inherent risk rating has been determined, the security of the vendor is evaluated in order to determine a residual risk rating and an approval decision for the vendor.

Data Privacy

At Bound, data privacy is a first-class priority—we strive to be trustworthy stewards of all sensitive data.

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Regulatory Compliance

Bound evaluates updates to regulatory and emerging frameworks continuously to evolve our program.

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Privacy Policy

View our Privacy Policy

View our Student Data Privacy Policy

View our list of Subprocessors